Customer Ratings & Reviews

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4.7

Based on 26,868 ratings

22,282

3,053

1,038

301

194

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What customers say

Customers highly praise this cleansing balm for its effectiveness in removing makeup and sunscreen, making it an excellent first step in a double cleanse routine. The product is noted for being gentle on the skin, leaving it moisturized, clean, and not dry. Many appreciate the user-friendly packaging that includes a jar with a spatula, which helps avoid mess and is convenient for those on the go. The balm has a pleasant scent for most users, although a few found it off-putting. It offers great value for money due to its long-lasting nature even with daily use. Some users experienced minor issues with eye makeup removal and slight irritation around the eyes. Overall, the product's quality, ease of use, and skin benefits make it a favorite among many customers.

Review highlights

Top positive review

iHerb customer

Posted on Jun 26, 2021

Canada

Effective cleanser 〰 Melts away your makeup 〰 Lemon Pie Notes!

From the product component with a handy storage space for the spatula, to the actual product itself, this entire thing is perfect. I use this as the first step of double-cleansing and it leaves my skin feeling so soft and clean, but never dry and stripped. The scent is light, fresh, and pleasant (reminds me of a lemon pie smell). It doesn't leave a film or residue after rinsing off. this one is easy to travel with!

Top critical review

iHerbCustomer

Posted on Jan 26, 2019

United States

Not For Dry Skin

I think it’s great cleanser for oily and combi skin but if you have really dry and dehydrated skin do not buy it. Basically what I’ve got after using it for three days - it washes out your own lipid skin barrier and you will dry out twice faster. Dry skin has very thin lipid skin barrier and this cleanser is targeted to melt oil and oil-based makeup, so it melts your Bb-cream with your own barrier. I haven’t realized what going on for the first two days of usage I just thought my skin is so dry because of the heating system but then BUM .... I got it - this is my new cleanser and yep it was a reason.

(26,638)

Posted on Oct 11, 2025

Singapore

Works fine but why so much plastic

Verified purchase

This works well and melts beautifully to remove makeup and sunscreen at the end of the day and does not irritate my eyes. However I wish the packaging has less plastic - it has both a screw-on top and a flip top which is quite unnecessary.

iHerbcustomer

Posted on Jul 16, 2026

Singapore

Gotta love this cleansing balm

Verified purchase

This balm removes makeup and sunscreen effortlessly, and its heavenly scent is an added bonus. It has a smooth texture that spreads easily over the skin. I tried another popular brand for comparison, but couldn't wait to come back to this one. The tub is also generously sized and offers good value.

Nataliia

Silver

Posted on Sep 26, 2025

Canada

229

5,627

My Skin’s Little Luxury — Heimish All Clean Balm

Verified purchase

I didn’t expect to fall in love with a cleansing balm, but Heimish completely won me over. From the first use, it felt like a mini spa ritual at the end of a long day. The balm melts into my skin like butter, dissolving makeup, sunscreen, and even mascara — no rubbing, no stinging, just calm, clean skin. I have sensitive skin, and this balm never irritates or dries it out. After rinsing, my face feels soft and fresh, not tight or greasy. The scent is gentle and herbal — subtle enough to relax me without overwhelming. I also appreciate the thoughtful packaging. The little spatula is a nice touch, and the jar lasts a long time — a little really goes a long way. This product has become my go-to for evening cleansing. It’s simple, effective, and feels like self-care in a jar. I’ve already repurchased — and I rarely say that about skincare.

Hind-Khaled

Posted on Jan 1, 2026

Saudi Arabia

118

119

I finished two of these 🤙🏼

Verified purchase

I absolutely loved this and even got the tangerine one from a different website. Scent? Amazing. The smell is really nice and cozy. The size? Also really great for someone who doesn’t put makeup everyday (even so, it’ll last long). Quality? Stunning! Packaging? Also really neat. I don’t have sensitive skin but definitely feels so soft and melts all the makeup and sunscreen. It leaves a moisturizing feeling after wash, and is very gentle 👍🏼

Glen7x7

Posted on Mar 10, 2026

China

Balm that gently removes makeup and cleanses skin

Verified purchase

The balm doesn’t need water to emulsify, and it easily melts in the hand. It removes makeup and cleanses well. My only complaint is the balm kind of smells like plastics.

Juli

Posted on Nov 29, 2025

good

Verified purchase

I was skeptical about the product, but since I started using it, after washing my face with soap, I put witch hazel on it and my face is clean without a trace of makeup.

Mila

Posted on Aug 20, 2025

United States

My fav

Verified purchase

excellent makeup remover that effortlessly dissolves even stubborn makeup while leaving my skin soft and nourished. The balm transforms into a silky oil as you massage it in, making cleansing a luxurious and gentle experience. I love that it rinses off cleanly without leaving any residue or greasy feeling, and it’s perfect for sensitive skin. My face feels refreshed, hydrated, and ready for the next steps in my skincare routine.

Lilach

Silver

Posted on May 26, 2025

Israel

123

Gentle and Effective Cleansing Balm

Verified purchase

I've been using the Heimish All Clean Balm for several weeks and have found it to be a reliable first step in my evening skincare routine. The balm has a sherbet-like texture that melts into an oil upon application, effectively dissolving makeup and sunscreen without leaving a greasy residue. It emulsifies easily with water, rinsing off cleanly and leaving my skin feeling soft and refreshed. The formula includes natural ingredients like shea butter and coconut extract, which provide hydration without clogging pores. While the scent is subtle and herbal, it doesn't linger and hasn't caused any irritation. Overall, it's a gentle and efficient cleanser suitable for daily use.

iHerbCustomer

Posted on May 13, 2025

Georgia

Solid First Step Cleanser

Verified purchase

I prefer this type of cleansing balm over liquid oils for the first step of my routine. It’s fragrance-free, which I appreciate. I apply a small amount to dry hands, warm it up between my palms, and then massage it onto my face - the texture is pleasant and doesn’t drip. It removes SPF and makeup really well, and doesn’t sting my eyes when taking off mascara. Rinses off easily with water - no greasy film or residue left behind. I follow with a gel cleanser, and my skin feels perfectly clean afterward

ItsMeRella

Posted on Nov 4, 2024

United States

Great pre cleanser

Verified purchase

I am a makeup wearer, medium to full coverage foundation on most days and this has such a great way of melting my makeup off at the end of the day. I take special care around the eyes but this does a great job. Especially for the price! And you get a little spoon in the bottle to make sure you keep it sanitary for daily use. I like that is a flip top package. Really gentle on my sensitive skin. Great for daily use of makeup remover. Oh and it has great emulsification, breaks down easy with my cleanser and water! I will repurchase!

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